Help Center / Student Features

Student Dashboard - Messaging Features

Students can communicate with their teachers or course admins from the Messages screen in the Student Dashboard.

Messaging screen in the Student Dashboard.
Messaging screen in the Student Dashboard.

Start a new message thread by clicking the New Conversation button.

Send a message to teachers or course admin.
Send a message to teachers or course admin.

The user interface for messages is a hybrid design between traditional email and text messaging. Conversations are grouped together and viewed as a thread. However, there can be multiple separate conversation threads with the same teacher or course admin.

An email notification is sent to the student when a teacher sends or replies. The notification doesn't contain the actual text of the message. Instead, it has a link that takes the student directly back to the conversation thread where they can read and respond.

Student messages screen showing an unread message.
Student messages screen showing an unread message.
Student messages screen showing a conversation thread.
Student messages screen showing a conversation thread.